Technical Services Group

Supports the needs of our customers (teachers, students, administrative staff, and an occasional community member). The IT Support line (967-8211, x28333) and a work order tracking system are monitored to track requests from 20 schools and 5 office buildings. Members of this team also work on integration for technology-based initiatives and systems that require synergy and/or overlapping functional responsibilities. Dave Scott, Director of Technical Services (dave.scott@chccs.k12.nc.us) leads this group.

Operations and Infrastructure Group

Supports the district's data, video, and telephone networks. This group maintains the business systems, network hardware, and connectivity in 80 data closets and over 700 classrooms/offices. Doug Noell, Director of IT Operations, (dnoell@chccs.k12.nc.us) leads this group.

Instructional Technology and Media Group

Focuses on the integration of 21st Century tools and skills in the classroom. This group includes a certified Instructional Technology Facilitator and a Librarian in each school. Debby Atwater, Director of Digital Learning & Libraries, (datwater@chccs.k12.nc.us) coordinates the planning activities of the school Instructional Technology Facilitators and Librarians.

Information Technology Division Group

includes individuals supporting technology strategic planning, web services, enterprise communications, student information systems, and community outreach programs.