The Communications division serves as the official information link between the district and CHCCS employees, families, students and community members. We use several different ways to communicate:

Finalsite: This is the mass notification service used daily by individual schools and the district’s central office to communicate important news, updates and general information*. These messages are only available to employees and student households (i.e. parents/caregivers), and they come in three forms: robocalls, emails and texts. Families are automatically signed up when enrolling a student(s) in CHCCS.

• Robocalls will go to the home phone numbers on file for your household.
• Emails will go to the email addresses on file for your household.
• Text messages will go to the cell phone numbers on file for your household.
• NEW in 2025-26: CHCCS text messages will come from the number (919) 400-6481. Give that number a name in your phone’s contacts so you know it’s about school.

If you’re the parent or caregiver of a student and you feel you’re not receiving these messages, or if contact information has changed, please contact your school’s data manager to be sure that all contact information is up to date.

• Note: If one parent/caregiver is receiving calls/texts, but the other parent/caregiver is not, this may be related to how your phone numbers are stored in our Student Information System (Infinite Campus). Please contact the data manager at your school/s to be sure your phone numbers are labeled the way you want them.

If you’re a CHCCS employee, please contact CHCCS Human Resources to be sure that all contact information is up to date.

If you’re unaffiliated with CHCCS and believe you’re receiving CHCCS messages by mistake, then we sincerely apologize for the inconvenience. Please use the form on this page to unsubscribe from all CHCCS messages.

* “Important news, updates and general information” from the district and your student’s school can vary widely and include things like an inclement weather day, updates from the CHCCS superintendent, a principal’s weekly message, public meetings and events, a late bus, a student absence, a low meal account balance or other information.

School websites: Each school has its own website, updated by a staff member based at the school. If you’re looking for your school’s website Click Here.

News and Notes: A weekly newsletter produced by the CHCCS Communications team. It consists of important information, announcements, interesting opportunities, reminders and other items intended for all CHCCS families and employees (and is translated into various languages). An archive of past issues of News and Notes can be found at this link.

Social Media: We use several social media platforms to connect with employees, families, students and the community:

• Instagram (@chapelhillcarrboroschools)
• Facebook (@ChapelHillCarrboroCitySchools)
• YouTube (@chapelhillcarrboroschools)
• LinkedIn

Flyer Distribution (Peachjar): CHCCS uses Peachjar to share flyers electronically, instead of printing thousands of sheets of paper. Non-profit organizations who wish to use Peachjar to reach CHCCS audiences must meet certain requirements and follow specific instructions.

• Use this link to learn more about our flyer distribution process.

Board of Education meetings, agendas and documents: These generally appear on a service known as “Granicus”.

• For more information about Granicus and Board of Education meetings in general, start here.

Communications staff publicizes district information and events, prepares and schedules mass messages, maintains most content on the district website and social media, designs publications and calendars, and communicates in times of crisis such as school safety incidents, inclement weather, sudden power outages or other time-sensitive situations. To reach us, email communications@chccs.k12.nc.us