EZ Rider (paratransit service) is a demand-response, shared ride service providing origin-to-destination (generally means door to door) service on an advance reservation basis. EZ Rider transports individuals who are unable to use the fixed route system (some or all of the time) due to a disability in accordance with the Americans with Disabilities Act (ADA). EZ Rider uses lift-equipped vehicles serving the Town of Chapel Hill, the Town of Carrboro and surrounding areas within ¾ of a mile of the fixed-route bus system.
EZ Rider may be able to provide temporary service to customers who are not able to use the bus system due to a change in physical ability or bus service. To see if you qualify for temporary access to EZ-Rider, call: 919.969.4920.
All EZ Rider customers must be certified to use the service. Eligibility is determined on a case-by-case basis. According to ADA regulations, eligibility is strictly limited to those who have a permanent or temporary physical or mental impairment that substantially limits one or more major life activities and prevents them from using fixed route services. Eligible customers must complete an application. The application must be completed by you and your medical provider. You can obtain an application by calling EZ Rider at (919) 969-4920 or click the following link