CHCCS Safety Procedures for Virtual Volunteers

  • Due to the situation regarding the Covid-19 virus, our volunteer programs will now operate under the Virtual Volunteer Tutoring umbrella.  Since these sessions will all be happening virtually, we have some new safety procedures in place.  Please take the time to review and complete the steps below.

     

    • Register as a volunteer through the CHCCS Volunteer Department
    • Complete a Criminal Background Check.  Click on the “CHCCS Virtual Volunteer” option.
    • You will have a temporary CHCCS email created for you.  Prior to volunteering, you will need to complete the required trainings below, sign and return a copy of the Memorandum of Agreement, and complete the Training Acknowledgement Form.
    • All Google Meets with students must be set up as “Nicknamed Meets,” not calendar events.  
    • Prior to meeting with the student, contact the teacher via your CHCCS email address.
      • Ask for the contact information of the student and parent.
      • Ask how best to reach them in event of an emergency.
      • Ask what material they would like for you to cover.
    • Prior to being one-on-one with a student, you must meet with the parent/guardian at the first tutoring session.  If that is not possible, the parent must send you permission to meet with the student via email.
    • You may not contact a student using any mode of communication other than through your CHCCS email to their CHCCS email and only regarding tutoring.  Email correspondence to and from your CHCCS email is subject to North Carolina Public Records Law, which may result in monitoring and disclosure to third parties, including law enforcement.
    • If you need to miss your scheduled session, contact the teacher as far in advance as possible.
    • Do not share or discuss any student publically or through social media.  
    • Any personal or academic information you may learn about a student is confidential.
    • You are not permitted to record any tutoring sessions.
    • In a tutoring session, if there are any red flags, (signs of physical abuse, saying something that might be harmful to themselves or others, etc.) contact the teacher immediately.  If there is ever evidence that a student is in immediate danger (ie. if you see anything harmful while on Google Meet), call 911 and the teacher.